Privacy & Data
Commitment.
At Seimbang Delivery, we believe high-performance nutrition requires a foundation of trust. This policy outlines how we protect your personal information while providing your balanced daily menu and nutrition plans.
Quick Overview
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Identity Protection
We never sell your contact details or dietary preferences.
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Plan Accuracy
Data is used primarily to calibrate your calorie-controlled set meals.
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Retention
Records are kept only as long as necessary for tax and delivery logs.
Effective Date: April 10, 2026
Why we collect data
To facilitate a premium meal kit service, we require specific data points. This includes your physical delivery address in Padang, contact numbers for our couriers, and dietary preferences to ensure your diet menu with delivery meets your exact nutritional targets.
We also monitor website engagement to refine our user interface. This helps us understand which balanced meal delivery options are most popular, allowing us to source fresher ingredients and optimize our kitchen logistics.
Information we gather
When you order healthy meals through seimbangdelivery.id, we collect information that manually identifies you:
- Nutritional Calibration: Preferred calorie ranges and ingredient exclusions for your calorie-controlled set meals.
How your data is used
Your information is the primary driver for our kitchen operations. Without accurate data, we cannot curate the balanced daily menu that characterizes the Seimbang experience.
Beyond fulfillment, we use internal analytics to improve our seasonal recipe rotations. No data is shared with third-party marketers. Third-party access is restricted exclusively to our payment gateway partners (to process transactions) and our internal logistics software (to map delivery routes).
Secure Storage & Sharing
Data security is central to our healthy meal delivery operations. We utilize standard SSL encryption for all data transfers. Information is stored on secure cloud servers located in regions that comply with high data protection standards.
Logistics Partners
Only your name and address are shared with the local Padang delivery fleet to ensure timely door-to-door service.
Payment Processors
Financial transactions are handled through secure gateways. Seimbang Delivery does not store credit card numbers on our local servers.
Your Rights & Control
Under Indonesian data protection frameworks, you maintain several key rights over your personal data:
Right to Access
Request a copy of the data we hold regarding your meal history and profile.
Right to Rectification
Update your delivery address or contact information at any time via your profile.
Right to Erasure
Request the deletion of your account and associated data once your subscription is fulfilled.
Questions regarding
your privacy?
Our Data Protection Officer is available to discuss how we handle your information for our meal kit service. If you feel your data is being used inconsistently with this policy, please reach out to us directly.
Policy Updates
We periodically review this policy to reflect changes in Indonesian law or our meal distribution workflow. Significant changes will be broadcast to our active subscribers via email.
© 2026 Seimbang Delivery. Dedicated to premium nutritional balance in Padang, Indonesia.